Shipping Information

 

Order Processing

Processing Time is 1-2 business days for non-cash on delivery orders.

Shipping and Delivery Options:

• SAME DAY DELIVERY: We are now offering Same-Day Delivery for Cash On Delivery orders (Spanish Town, Portmore & Kingston). Place your order by 12:00 PM, Mondays- Saturdays, and receive your items the same day. Orders received after 12 PM will be delivered the next business day.

• KNUTSFORD EXPRESS DELIVERY: Knutsford Express Packages come at a cost of $700, which is the amount to have the bearer deliver the package to the Knutsford location. This amount is required to be paid at checkout. Once this amount is paid and received, the package is shipped, and the customer PAYS the Knutsford location when picking up.

• ZIPMAIL DELIVERY: Currently, we only offer Post-to-Post Zipmail Deliveries, and we are looking to expand to Post-to-Door in the near future. Post to Post comes at a cost of $600. This is a service offered by your Post Office, so you are required to pick up your package from your local Post Office. You should receive your package within 24-72 hours, with the exceptions of weekends, natural disasters, and public holidays. Once the parcel is ready for pick-up, you should receive a phone call or a text message. It is very important that you provide a valid phone number when placing the order.

• CASH ON DELIVERY: Cash on Delivery is available for deliveries ONLY in Central Areas. (Spanish Town, Portmore, and Kingston). Packages are delivered to you by bearers. The delivery fee will be listed in the total amount on the checkout page.

IMPORTANT NOTICE: Knutsford and Zipmail Packages will be sent out once payment is confirmed (Bank Deposit or Credit/Debit Card). 

Please be available for scheduled Cash on Delivery orders. 

If you are scheduled for delivery and you are unable to make it, please let it be known ahead of time. For Cash on Delivery orders, delivery attempts will only be done twice which after the order is canceled.

Damaged or Lost Packages

Chic Sleepwear is not responsible for any lost or damaged packages.